Terms and conditions
Refer a Friend Program Spain.
1. Program overview
- The Refer a Friend Program rewards current and new residents for referring a friend to book a studio at our Granada or Madrid location.
- Each resident can refer a maximum of two friends. Note: The resident can check out in the first semester and still be eligible for the reward, as long as the referral requirements are met.
- The resident will receive a €500 gift card for each referral that has successfully formalized their reservation, as explained in Section 3.
- The friend will not receive a gift card.
2. Validity period
- The Refer a friend program is available from November 1, 2025, until February 1, 2026. Referral applications made before or after this date will not be considered.
- The program is subject to availability at Student Experience Granada or Madrid Pozuelo.
3. Eligibility
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The Refer a Friend Program is open to all current or former residents of Student Experience who have either: Lived at the residence during the academic year 2025/2026, or formalized a reservation for that same academic year.
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Formalizing the reservation indicates that the accommodation agreement has been signed by the friend, the first month's payment has been completed, and the friend has checked into Student Experience. The first month’s payment includes the first month's rent, the deposit, and the reservation fee.
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The friend must not currently stay at a Student Experience location, nor be a former resident/tenant.
4. Rewards
- The resident will receive a € 500 gift card for each friend who successfully formalizes their reservation.
5. Conditions of the campaign
- The Refer a friend program is valid for new bookings during the academic year with a minimum stay of 4 months. Bookings must be made within the validity period mentioned in Section 2.
- The friend must formalize their reservation as explained in Section 3. Eligibility of these terms and conditions.
- This referral program is valid only for bookings made directly with Student Experience and does not apply to bookings made through agents or other intermediaries.
6. Referral process
- The resident or the friend must email us at info@studentexperience.com within within 7 days of completing the booking, using ‘Refer a Friend 2025/2026’ in the subject line, and include: Name, surname, email, and address at Student Experience of both the resident and the friend.
- The resident will receive their gift card once the friend has successfully formalized their reservation and checked in. The gift card will be distributed in the month after the check-in and Student Experience will get in touch with the student to organize delivery.
- The resident will be notified by email.
- Friends who do not follow the procedures outlined above will not be accepted.
7. Availability
- This Refer a friend Program is subject to availability at Student Experience Granada or Madrid Pozuelo.
8. Changes to the campaign
- Student Experience reserves the right to make changes to the campaign and/or the terms and conditions, as well as the rewards, at any time and for any reason without prior notice.
9. Decision Authority
- Decisions regarding all matters relating to this campaign shall be final and binding by the Student Experience management.
10. Acceptance of Terms
- Participants in this promotion must accept all the terms and conditions of this campaign. Individual cases will be dealt with on a case-by-case basis.
11. Complaints Period
- Student Experience reserves the right to make changes to the Refer a friend program and/or the terms and conditions, as well as the rewards, at any time and for any reason without prior notice.
12. Contact us
- For questions related to this promotion, please contact us at info@studentexperience.com.
13. Data Protection
- Following current regulations on personal data protection, participants (both the resident and their friend) in this promotion are informed that their personal data required to participate in this promotion will be processed by the entity with which the resident has established their contractual relationship.
- The data will be processed for managing the booking, communicating relevant information, and complying with legal obligations.
- Personal data will be retained for the duration of the contractual relationship and as required by applicable law.
- Submitting a request to participate in the promotion implies expressly accepting all terms and conditions.