Staying at Student Experience Granada means making your student life much easier and way more fun! Booking a studio is just as easy. Select the available studio of your preference, and it’s yours - guaranteed. Want to dive into the nitty-gritty of booking your studio? Read everything you need to know below.
Register to get an email notification when studios are available that meet your needs.
Interested in booking a tour at Student Experience Granada? You can book a tour (virtual or in-person) to take a look at the complex and studios.
Important:
You can select your studio of preference in the studio selector by choosing between different start dates and prices. Use the filters to find the best option for you. After selecting a studio, you'll find more information about the studio in the advertisement. Once you book a studio, it's yours right away.
After responding to a studio, you can find it under 'my response overview' in the service portal.
Important:
After selecting your studio, you’ll receive a confirmation email. Within one week, we’ll prepare your contract, and you will receive another email inviting you to access your resident page on the service portal by setting up a new password.
Once your account is set up, you are all ready to go! In your service portal, you can:
After receiving your contract in the service portal, you have 5 days to check out these documents, watch the introductory video, or book a tour.
Digitally signing the contract can be done in the service portal. By accepting the studio, you agree to make the first payment. Keep this in mind when you sign the contract.
The first payment consists of:
All that's left to do is check in! After completing your first payment, you can schedule your own check-in appointment via the service portal. You're welcome 7 days a week from 1 PM to 9 PM. The duty manager or receptionist will welcome you at reception to hand over the key card to your studio. Please bring your identification documents (Passport/ID/driver's license) to the check-in.
Do you want to check in later than the contract's start date? No problem! You can schedule your check-in appointment for a date that works best for you. Please note that you are still responsible for the rent from the start date that’s mentioned in your contract.
Upon first entering your studio, check if everything is in order. If you have any questions or remarks, the duty manager will be happy to answer them.
Now, let the best time of your life begin!
Terminating your contract with a fixed end date earlier than the date upon in the contract is only possible if you have a compelling reason and valid proof of it. If your termination request is approved, you will be charged a € 990 early termination fee, along with the studio fee until the new end date.
You can find someone to take over your agreement under the same conditions to avoid the early termination fee. The takeover process will incur an administration fee of € 250.
For the complete cancellation policy, we refer to the contract and general terms and conditions.
Before you leave, you'll need to leave the studio clean and tidy. If this is not the case and the studio needs to be cleaned professionally, you'll be charged a cleaning fee or part of your deposit will be withheld.
Cleaning
It's important to do a thorough cleaning. Not sure what to do or which products to use? In our checklist, we've made that easy for you. :)
Repairs
If something in your studio is broken, you will need to submit a repair request before you leave so the duty manager can fix it before your departure.
Please take all your personal belongings with you and leave the studio in the same condition as it was delivered to you. Please make sure to leave the linen and towel package in the studio when you leave.
The latest check-out time is 11 AM on the end date of your contract. Of course, you can check out earlier than the last date, but this does not affect the monthly costs.
You have to hand in the keys of the studio at the reception, so that the duty manager knows that you have checked out.
You have paid a deposit for your studio. Before you get it back, we will settle any outstanding costs, such as payment arrears or costs for repairs in the studio.
If you pay your rent via direct debit, we will refund (the remainder of) the deposit one month after the end of the contract. We will also stop the direct debit.
If you don't pay your rent via direct debit, make sure to send us your bank details a month before you leave so we can refund (the remainder of) the deposit one month after the end of the contract.
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